Case Studies


We help our clients solve critical business challenges like understanding the voice of the customer (VOC).


Analyzing 30,000 Student Course Evaluations to Inform Curricular Redesign

ThompsonRivers University (TRU) redesigned their course evaluation survey from key takeaways we identified after analyzing five years worth of raw comments.

G20 YEA Global Survey Report: How are young entrepreneurs facing COVID-19?

Kai Analytics worked together with G20 Young Entrepreneurs’ Alliance (G20 YEA) to discover the issues young entrepreneurs around the world are facing & how their businesses are faring.

kai analytics | campus climate surveys

Understanding campus climate through open-ended surveys

Kai Analytics partnered with a liberal arts college to analyze the open-ended responses from their campus climate survey to understand diversity issues on their campus.

kai analytics | text analysis | asia pacific foundation | blockchain analysis | farmer surveys

Surveys through Social Media. Tackling the Real Challenges of Philippine Coffee Farmers

Kai Analytics partnered with and Kalsada Coffee to understand the pain points of Rural Philippine Coffee farmers and try to ease these challenges.

kai analytics | student satisfaction survey | customer satisfaction  | employee survey  | engagement survey | strategic plan | text analysis for strategic planning

Reducing the Rate of Student Attrition at Bastyr University

Kai Analytics set out to quantify Bastyr University’s student satisfaction surveys and empower them with the information that they needed to improve engagement at their campuses.

kai analytics | text analysis of software user feedback

Improving TechSmith’s Snagit by Leveraging Customer Feedback

We reviewed Snagit’s customer comments to make recommendations on how to improve customer experience in the next version of the software.

kai analytics | prospective research | text analysis of health care education

Alumni Success Surveys for The Association of Accredited Naturopathic Medical Colleges

We oversaw AANMC’s 2020 Graduate Success & Compensation Study, and turned their success into a visually compelling narrative.

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