Our Story

Delivering insights and sharing our vision to all our clients around the world.

​Ever since Kai Analytics was founded in 2017, our goal has remained the same: leverage natural language processing technologies to make qualitative research a breeze.

We bring you a hand-crafted analysis of your customer feedback to create a stellar customer experience. Our process is personalized and is tailored to what matters most in your organization.

Core Values

1

We don’t just summarize results from your data, we tell you the story behind it.

2

We deliver end-to-end services — from survey design and analysis to reporting. 

3

We use software to improve our efficiency, but our analysis is always made by a human. 

Unique Method

With the help of our custom-made qualitative data analysis platform, Unigrams, we can quickly and efficiently sort your data. We then analyze it and present it in the most approachable way possible so you can use your data intelligently. 

About Us | Unique Method | Kai Analytics
About Us | Commitment to Diversity | Kai Analytics

Commitment to Diversity

Kai Analytics is committed to having a team that reflects the communities in which we live and work, and is an equal opportunity employer. In fact, diversity is what drives our success – it’s at the core of how we hire, communicate, and work. We also support the Government of Canada Youth Employment and Skills Strategy and are an employer of the Digital Skills for Youth Program. We are proud to say that our diversity and inclusion initiative is that no job-hiring process will end until a minority candidate is interviewed.   

Interested in joining our team? Check out our open job listings below!

Meet Our Team

We are an agile and growing team of individuals that believe there is a better way of doing survey research and qualitative data analysis. We are a diverse team of data scientists, designers and digital marketers that collaborate to bring Kai Analytics to you.

 
Kevin Chang | Founder & CEO | Kai Analytics

Kevin

FOUNDER & CEO

Kevin is the founder and CEO of Kai Analytics and he has more than a decade of experience in market research and higher education. His work with survey and qualitative data research inspired him to share the science of natural language processing and make qualitative data analysis more accessible.

Cole Horvat | Developer | Kai Analytics

Cole

WEB DEVELOPER

Cole's degree focuses on general programing fundamentals, but he discovered web development and has been pursuing a career in that industry ever since. Cole also enjoys cooking and playing video games with his friends.

Aria Kian | Project Coordinator | Kai Analytics

Aria

PROJECT COORDINATOR

Aria obtained his HBSc in Biomedical Sciences degree from Toronto Metropolitan University and is an inquisitive and eager problem-solver. He is a lifelong soccer fan and is fluent in Farsi.

Becky Zelikson | GES Consultant | Kai Analytics

Becky

GENDER, EQUITY AND SOCIAL INCLUSION CONSULTANT

Becky holds a Bachelor of Arts in International Development Studies from the University of Toronto. She provides intersectional feminist analysis and consulting on matters of Equity, Diversity, and Inclusion. In her free time, Becky enjoys hiking with her dog, learning languages, and pickling anything and everything!

Tal Shalif | Sr Developer | Kai Analytics

Tal

SR DEVELOPER

Tal is a full-stack developer with over 20 years of experience. He is an avid cyclist and is planning to bike all around Japan once the pandemic is behind us. He is fluent in Japanese and Hebrew.

Lorina MacLeod | Digital Copy Editor | Kai Analytics

Lorina

DIGITAL COPY EDITOR

Lorina is a soon to be graduate of Thompson Rivers University, pursuing a Bachelor of Arts with a major in English literature and a minor in modern language and global studies. Lorina's main tasks include writing and editing copy for social media and project proposals. In her spare time, Lorina enjoys hand sewing and writing novels.

Olivia Burbee | Social Science Research Assistant | Kai Analytics

Olivia

SOCIAL SCIENCE RESEARCH ASSISTANT

Olivia graduated with a Bachelor of Arts in Political Science from Principia College, with a concentration in Politics and Policy. Her work includes assisting with reviewing and developing proposal documents, analysis, and data management. In her personal time, she loves being outdoors walking, relaxing at the beach, and going for coffee.

Betty | French & Spanish Translator | Kai Analytics

Betty

FRENCH & SPANISH TRANSLATOR

Betty has a Masters degree in French Literature and language. She is a multilingual educator, a cultural advisor and translator. Besides being passionate about laguages, she is a triathlete and an avid reader who enjoys traveling and discovering new places around the globe.

Colin Wallace | Developer | Kai Analytics

Colin

DEVELOPER

Colin got his Masters degree in Economics from the University of Waterloo, and he is an analytical and methodical thinker. Colin enjoys problem solving and he has been the driving force behind optimizing Kai Analytics' new qualitative analysis software, Unigrams.

Stessie Fertier | Data Consultant | Kai Analtics

Stessie

DATA ANALYST CONSULTANT

Stessie is a results-oriented engineer, with extensive experience in monitoring manufactuing processes and optimizing workshop performance. With a data driven mind-set, Stessie works to improve data management and analysis processes. She is fluent in French.

Aman Singh | Design Consultant

Aman

VISUAL DESIGN CONSULTANT

Aman Singh is an interdisciplinary designer from India, currently based in Vancouver. He has a Master of Design from the Emily Carr University of Art + Design. He is responsible for visual designs at Kai Analytics. Outside of work Aman is an occasional drummer, an avid runner and enjoys exploring new places.

Meet Our Advisors

In addition to our core, we are also incredibly grateful to work with a team of advisors from the US and Canada. They come from diverse backgrounds and together they have 50+ years of experience.

Advisors | Kai Analytics

Hisako Takahashi

JD, Associate at McMillan Dubo Law Group

Advisors | Kai Analytics

Dr. Jenn Weaver

Associate Director for
University Teaching at Caltech

Advisors | Kai Analytics

Dr. Mac Powell

3X University President: Bastyr University, JFK University, West Med College

Advisors | Kai Analytics

Shakir Karim

Product Manager with 20+years of experience in the Silicon Valley

The Bottom Line

We help our clients achieve success by applying insider industry expertise and personal connection to turn words into real, meaningful actions.  It takes more than intelligent analysis and problem-solving. Listening requires human insight.

We can’t wait to meet your community and join the conversation.

 
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