Actionable Insights: Naturally and Effectively.
We’re a Vancouver-based Market Research Firm leveraging Machine Learning technologies to help organizations quickly understand thousands of open-ended customer feedback responses.
Our Case Studies
Analyzing 30,000 Student Course Evaluations to Inform Curricular Redesign
Thompson Rivers University redesigned their course evaluation survey and wished to identify key takeaways, tasking us with analyzing 33,722 raw-comments from stakeholders.
We are with you through every step of the process from survey design to deployment. Spend less time preparing your survey and more time addressing the needs of your customers.
We help you avoid data silos by integrating all of your data from surveys, online reviews, user feedback, and major systems together.
We use a custom-made qualitative analysis platform powered by natural language processing to quickly and efficiently parse and analyze your qualitative data.
Time Saver — like a member of our own team.
Kevin has a lot of experience in the field of institutional research and he understands what we do. We don't need to spend a lot of time explaining the context and the nuances to Kevin - because he's worked in our field, he 'gets' what we do and we can spend our time planning solutions.
KRISTEN E.H. (MANAGER)
Thompson Rivers University
Our Specialized Software
Qualitative Data Analysis for Higher Education.
Unigrams is a qualitative data analysis platform powered by natural language processing technology designed specifically to help higher education administrators quickly understand the demands of their students, the concerns of their faculty, and the climate of their campus.